Information we collect
If you fill in the form, we collect your name, phone number, ZIP code, the service you pick and anything you type in the details box. If you call, our phone system may log your number, the time of the call and any voicemail.
Google Analytics and Microsoft Clarity run on this website. They tell us which pages help visitors most. Clarity turns clicks and scrolls into heatmaps and session replays. What you type in the form is masked. These tools use cookies, and you can block them. Details from Microsoft: privacy.microsoft.com.
How it is used
Your details are used to pass your request to an independent local garage door company that can help, so that company can call or text you about it. Call logs may also be used to make sure requests get answered.
Who sees it
The garage door business that will contact you about your request, and the providers that run our phone line, form and website. We do not sell your personal information.
How long it is kept
Request and call records are kept only as long as needed to handle requests and run this service.
Your choices
To have your details removed, send a note through the contact page form saying you want them deleted, and we will remove them. If a garage door company contacts you and you no longer need help, tell them and they will stop.
Updates
This policy may change. The current version is always on this page.